Returns Policy
Last updated: March 2026
Return Window
You may return a product within 7 days of delivery if it is:
- Faulty or defective on arrival
- Not as described on the product listing
- Damaged during delivery
Return Conditions
- Product must be in original packaging
- All accessories and documentation must be included
- Product must not show signs of physical damage caused by the buyer
- Software must not have been altered or licences transferred
- Proof of purchase required
How to Return
- Contact us within 7 days of receiving your order
- Describe the issue and provide your order number
- We will arrange collection or provide a return address
- Once received and inspected, we process your refund or replacement within 5 business days
Non-Returnable Items
Products that have been used, modified, or damaged by the buyer cannot be returned. Software products and downloadable content are non-refundable once activated.